Average Score (145 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

145 Ratings

4.9 Average

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  • Michael M.06-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Always professional and efficient!

  • Louie V.06-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    the tech was very thorough in his video. i appreciated that. the service rep was quick and efficient. all around a pleasant experience

  • Joseph R.06-20-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    David Rodrigues did an awesome job checking over my car, changing the cabin filter and oil change (20000 mi work). He went over it in the video which was very helpful and kept the car clean.

  • Stephen S.06-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • David S.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Robert I.06-12-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Painless, made appointment on line, plenty of available time slots.

  • Christopher C.06-12-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Michael M.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    the service was topnotch.....the staff was very helpful. I do have an issue that no one seems to be able to fix.....loud static on the AM radio...... any info? The static is always present2 days

  • Micheline L.05-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Diane A.05-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    No issues with the service. Loaner car was very nice and the service was completed on time.