Average Score (141 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

141 Ratings

4.9 Average

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  • Theodore S.09-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

  • Sankar N.08-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Surprising that they didn’t know that my car had an active recall, being an existing customer. Rescheduled me for another 2 weeks out to get that done.

  • Thomas P.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent experience. Didn't know what expect with the new owners but I was very happy.

  • Michael M.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very professional and timely

  • Anthony R.08-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Efficient and courteous staff

  • Paul M.08-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Michael S.08-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Maryellen T.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The service department was on time (7:30am) in processing the paperwork for my vehicle’s 70k maintenance check. Paul and Maddie were friendly, courteous and professional. I needed a courtesy car and they delivered. Great service.

  • Pat T.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Service Department is always accommodating and looks into my car concerns thoroughly.

  • John S.07-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023